Whatever your problem is, the Support Team will need logs to speed up the investigations.
To generate them:
- Install and configure
gmsaas
. For instructions, please refer to gmsaas user guide. - Run
gmsaas logzip
. An archive namedgmsaas-logs-YYYYMMDD-HHMMSS.zip
will be created in the current directory. - Contact support and attach the zip file to your message.