Since September 2019, Google has started requiring app developers to update their apps with 64bit AArch64 support. Because of this, some applications on the PlayStore are only available in arm64. Genymotion SaaS does not support arm64/aarch64 applications, even with ARM translation tools.
If you get one of the following issue:
- I try to upload an application with an APK file, but it does not start or run.
- I try to install an application from Google Play Store, but it says "Your device is not compatible"
- The application does not appear in Google Play Store
Then, it is very likely that the application you want to install has been compiled for ARM: Genymotion SaaS virtual devices architecture is x86 (32 bits) only.
If you are installing an application from an APK file, make sure it is compiled for x86.
Otherwise, you need to install an ARM translation tool to use applications for ARMv7.
To install ARM translation tools, please follow the instructions from Genymotion SaaS userguide - Deploying applications
If you want to install ARM applications from Google Play Store, you have to install the ARM translation tool before installing the OpenGApps package.