Troubleshooting
Known issues and solutions
- I can't sign in to my Genymotion Cloud account: "Fail to login"
- I can't install or run an application/game in Genymotion SaaS
- I have been charged incorrectly
- My Webcam does not work on iOS (Genymotion SaaS)
- The device display is stuck at "Connecting to your virtual device..." on macOS
- The virtual device display is black.