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Troubleshooting

Known issues and solutions

  • I can't sign in to my SaaS (Cloud) account: "Fail to login"
  • I can't install or run an application/game in Genymotion SaaS
  • I have been charged incorrectly
  • My Webcam does not work on iOS (Genymotion SaaS)
  • The virtual device display is black.
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