There are many possible causes to this issue. Most of the time, this is due to incomplete VirtualBox installation.
Please note that all distributions do not provide the necessary libraries and modules for Genymotion Desktop and VirtualBox, and it is impossible for us to guarantee Genymotion operations on an untested distribution.
Please use one of our recommended Linux distributions.
To solve it, you can try the following solutions:
Is VirtualBox kernel module properly installed?
- Refer to the documentation from VirtualBox: https://www.virtualbox.org/manual/ch02.html#install-linux-host
- Make sure that the dkms package is installed and that it compiles VirtualBox kernel modules each time a new kernel update is available. To do so, run
sudo /usr/lib/virtualbox/vboxdrv.sh statusIf they are correctly loaded, you will get the message "VirtualBox kernel modules (vboxdrv, vboxnetflt, vboxnetadp, vboxpci) are loaded”.
If not, try to reload kernel modules manually by running
sudo modprobe vboxdrvIf the above doesn’t work, force VirtualBox kernel modules compilation. To do so, run:
sudo apt-get --reinstall install virtualbox-dkms
If none of the above works, try to remove VirtualBox and re-install it. We strongly recommend using the package form your distribution repositories.
Is your user account in the “vboxusers” group?
If not, run:
sudo usermod -a -G vboxusers $USER
Then logout and back again or reboot your PC for changes to take effect.
Are you using a VPN?
If so, please refer to Genymotion Desktop and VPN