Usage Frequently Asked Questions
- Does Genymotion Desktop support mac M3?
- I want to test Genymotion Desktop Pro, with full features, but I have already selected "Personal Use"
- Is there a trial for Genymotion Desktop Full edition?
- What are Genymotion Desktop requirements?
- How to uninstall Genymotion Desktop completely (purge)?
- How to play games with Genymotion Desktop?
License Frequently Asked Questions
- How to release or re-assign a BUSINESS License?
- I get the error: "You have activated the maximum number of workstations allowed by your license"
- I get the error "Too many attempts, please try again later." when I register my license.
- I get the error "Your license has expired", while my Desktop license is still valid.
- Do I need a license if I use Genymotion Desktop for teaching?
- Do I need a license if I use Genymotion Desktop for studying?
General Troubleshooting
- Genymotion Desktop is stuck on "Booting..." animated logo
- I get the error "Error while creating virtual device" when I create a new device
- I get the error "Server Error (500)" when I try to purchase a license
- I have just changed my password, but Genymotion Desktop still says "bad username and/or password"
- Unable to start the Virtual Device
- Unable to load OpenGL libraries from your system
VirtualBox Troubleshooting
- VirtualBox 7.1 and Genymotion Desktop
- I recently updated VirtualBox to 7.0.16 and Genymotion stopped working and/or my computer is crashing
- I recently upgraded/installed VirtualBox 7.0.8 and Genymotion no longer works
- An error has occurred while trying to create a virtualbox host-only network interface
- The VirtualBox DHCP server has not assigned an IP address to the virtual device
- Every device API is set to 0.0 and size is changed to 1024x600
Linux Troubleshooting
- About Linux distributions (Genymotion Desktop)
- Linux - An error has occurred while trying to create a virtualbox host-only network interface
- Linux - Genymotion Desktop crashes when starting a Virtual Device
- Linux - Unable to start the Virtual Device
- The virtual device display is black, white or distorted (NVIDIA GPU + Linux)
macOS Troubleshooting
- Apple Mac M series support
- macOS - An error has occurred while trying to create a virtualbox host-only network interface
- The device starts, but I can't click anywhere and widgets are greyed out (macOS)
- I can't set more than 2048MB of RAM to the dvice (mac M1/M2)
- I have sound issues on mac M1/M2
- macOS - Unable to start the Virtual Device
Windows Troubleshooting
- Windows - Unable to start the Virtual Device
- Windows/VirtualBox - An error has occurred while trying to create a virtualbox host-only network interface
- Genymotion Desktop and Hyper-V (Windows only)
- Genymotion Desktop and standard (non admin) user accounts
- Genymotion Desktop starts but the main window does not show or is white
- How to disable Fast Startup on Windows 10?