Warning
Not all Linux distributions provide the necessary libraries and modules for Genymotion Desktop and VirtualBox, and it is impossible for us to guarantee Genymotion operations on an untested distribution. Please use one of our supported Linux distributions.
This error can have several different causes. Here are the main known cause and possible solutions:
1. You are trying to run Genymotion Desktop in a virtual machine, a server or a Cloud instance (AWS, GCP, Azure, ...)
Genymotion Desktop has been designed to run in a physical environment, not in a virtual machine or a server. For this reason, Genymotion Desktop will not work if run in Linux VMs, Linux servers and Linux Cloud instances.
For more details, please refer to the following articles:
- Can Genymotion Desktop run in a virtual machine?
- Can Genymotion Desktop run on a server?
- Can Genymotion Desktop run in a Cloud service (AWS, Google Cloud, MS Azure, Alibaba, etc.)?
2. You are using a VPN and/or a restrictive firewall
VPN clients and restrictive firewalls may interfere with VirtualBox and Genymotion Desktop.
For more details, please refer to the following articles:
3. VirtualBox has been freshly installed
If you have just installed VirtualBox, it is recommended to reboot your PC.
4. vboxdrv
kernel module is not installed
Important
We highly recommend installing VirtualBox package from your distribution repository. If you install VirtualBox manually (from .deb, .rpm or source), the vboxdrv
kernel module may not compile and Genymotion will not work.
- Make sure that the dkms package is installed and that it compiles VirtualBox kernel modules each time a new kernel update is available. To do so, run:
modinfo vboxdrv
If thevboxdrv
kernel module is loaded, it should return (version numbers may differ):
filename: /lib/modules/5.11.0-40-generic/updates/dkms/vboxdrv.ko
If not, try to reload
version: 6.1.26_Ubuntu r145957 (0x00300000)
license: GPL
description: Oracle VM VirtualBox Support Driver
author: Oracle Corporationvboxdrv
kernel module manually:
sudo modprobe vboxdrv
If this doesn’t work, rebuild VirtualBox kernel modules:
Ubuntu/Debian
sudo apt-get --reinstall install virtualbox-dkms
Fedorasudo /sbin/vboxconfig
- Reboot your system
For more information, please refer to VirtualBox documentation. If this doesn't help, try to remove VirtualBox altogether and re-install it.
5. No host-only interface is accessible
This happens in some rare cases, for example when VirtualBox has been updated from a version 6.0.X or 5.X.X.
To fix this:
- Open VirtualBox
- Go to File > Host Network Manager...
- Remove all the host-only interface (vboxnet0, vboxnet1, etc.):
- Close VirtualBox
- Launch Genymotion Desktop