Generate global logs
With Genymotion UI
In Genymotion Desktop main window, open the Help panel, then select Generate all logs and select an output directory.
On macos, go to Genymotion > Help > Generate all logs in the macos topbar.
This will generate a file named genymotion-logs-XXXXXXXXXX-XXXX.zip which contains all Genymotion Desktop logs.
If Genymotion Desktop UI is not accessible, you can also use gmtool to generate the logs on your Desktop:
“C:\Program Files\Genymobile\Genymotion\gmtool.exe” admin logzip “%homepath%\Desktop”
/Applications/Genymotion.app/Contents/MacOS/gmtool admin logzip ~/Desktop
~/genymotion/gmtool admin logzip ~/Desktop
In this example, Genymotion has been installed in the user home folder. If you installed Genymotion somewhere else, you may need to replace "~" by Genymotion installation absolute path.
If unsure, you can use the
find gmtool ~ | grep -w gmtool command to find where gmtool is located.
Generate a log archive of a specific virtual device
- Right-click on the virtual device from Genymotion Desktop main window.
- Click Generate logs.
- Select the path to save the generated archive.
- Wait until the archive is generated and click Close.
This will create a file named genymotion-logs-XXXXXXXXXX-XXXX.zip which contains the logs from the virtual device you selected.