Generate global logs
With Genymotion UI
In Genymotion Desktop main window, open the Help panel, then select Generate all logs and select an output directory.
Note
On macos, go to Genymotion > Help > Generate all logs in the macos topbar.
This will generate a file named genymotion-logs-XXXXXXXXXX-XXXX.zip which contains all Genymotion Desktop logs.
With gmtool
If Genymotion Desktop UI is not accessible, you can also use gmtool to generate the logs on your Desktop:
Windows
“C:\Program Files\Genymobile\Genymotion\gmtool.exe” admin logzip “%homepath%\Desktop”
macos
/Applications/Genymotion.app/Contents/MacOS/gmtool admin logzip ~/Desktop
Linux
~/genymotion/gmtool admin logzip ~/Desktop
Note
In this example, Genymotion has been installed in the user home folder. If you installed Genymotion somewhere else, you may need to replace "~" by Genymotion installation absolute path.
If unsure, you can use the find gmtool ~ | grep -w gmtool command to find where gmtool is located.
Generate a log archive of a specific virtual device
- Right-click on the virtual device from Genymotion Desktop main window.
- Click Generate logs.
- Select the path to save the generated archive.
- Wait until the archive is generated and click Close.
This will create a file named genymotion-logs-XXXXXXXXXX-XXXX.zip which contains the logs from the virtual device you selected.