Since September 2019, Google has started requiring app developers to update their apps with 64bit AArch64 support. Because of this, some applications on the PlayStore are only available in arm64. Genymotion does not support arm64-v8 applications, even with ARM translation tools.
- you try to upload an application with an APK file, but it does not run.
- you try to install an application from Google Play Store, but it says "Your device is not compatible".
- the application does not appear in Google Play Store.
Then, it is probable that the application you want to install contains native ARM code.
Genymotion Cloud PaaS virtual devices architecture is x86_64 only.
If you use an APK file, make sure you downloaded the x86 or x86_64 compiled version.
Otherwise, you will need to install an ARM translation tool.
For legal reasons, we cannot provide any ARM translation tools nor any links to it. However, you should be able to find it on the Internet.
Also, you need to use the ARM translation tool that matches the Android version of your instance.
If you want to install the application from Google Play Store, you have to install the ARM translation before installing the Open GApps package.
Please note that there no ARM translation tools for Android 9 and 10 for the moment.
For more information, please refer to our Cloud PaaS documentation here.