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FAQ for your Genymotion Desktop and/or Genymotion SaaS (Cloud) account

Troubleshooting

  • I can't create an account: "Something went wrong, please try again."
  • I don't receive the activation mail
  • I can't activate my Dektop account: "Invalid or expired activation link"
  • I can't reset my password: "Your email has not been sent, please retry later"
  • I get the error "Too many requests, try again later." when I try to create an account.
  • I have forgotten my Genymotion (Desktop) account password
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Frequently Asked Questions

  • The account confirmation e-mail doesn't have a link
  • How to delete my Genymotion Desktop account?
  • How to delete my Genymotion SaaS (Cloud) account and all related data?
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