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Troubleshooting

Known issues and solutions

  • I don't receive my account activation email
  • I can't create a Genymotion account: "Something went wrong, please try again."
  • I can't create a Genymotion account: "Too many requests, try again later."
  • I can't reset my password: "Your email has not been sent, please retry later"
  • I have lost or forgotten my Cloud (Genymotion SaaS) password
  • I have lost or forgotten my Genymotion account password
  • I have lost or forgotten my Genymotion account username
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