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"An error has occurred while trying to create a virtualbox host-only network interface" (Windows)

Julien
  • Updated

If this error occurs, try following these steps:

1. Reboot your PC

2. Check your Windows account rights

Genymotion Desktop relies on VirtualBox 6.1 since v3.2.0. This version requires admin rights to install the necessary Host-only interface at first run. Make sure that your Windows user account has admin rights to run Genymotion Desktop properly.

Company/Business users

Due to a limitation with VirtualBox 6.1, your users' accounts need admin rights to run Genymotion Desktop at first run. If your IT security policy can not allow this, try to remove VirtualBox 6.1 and install VirtualBox 6.0.24 instead. VirtualBox 6.0.24 for Windows hosts can be found here.

3. Disable Hyper-V

If you are using Windows 10 Pro or Enterprise, this error may be caused by Hyper-V which interferes with VirtualBox. Please refer to Genymotion Desktop and Hyper-V (Windows 8/8.1/10) for more details.

4. Disable or configure your VPN

If you are using a VPN, please see Genymotion Desktop and VPN

5. Fix Host-only interface bugs

If the above doesn't work or apply to you, there may be an issue with VirtualBox Host-Only interfaces. To fix this, please follow these instructions:

  1. Open Windows Settings > Network & Internet > Change adapter options
  2. Right-click on VirtualBox Host-Only Ethernet Adapter
  3. Select Disable
  4. Right-click on the interface again and select Enable

Fix_Host_only_interface.gif

If the above doesn't work for you, try the following:

  1. Open Windows Settings > Network & Internet > Change adapter options
  2. Right-click on VirtualBox Host-Only Ethernet Adapter
  3. Click on Properties and then Configure
  4. Click on the Driver tab
  5. Click on Update Driver
  6. Select Browse my computer for drivers. Now choose Let me pick from a list of available drivers on my computer.
  7. Select VirtualBox Host-Only Ethernet Adapter from the list and click on Next.
  8. Click Close to finish the update

If it still doesn't work, remove all the VirtualBox Host-Only Ethernet Adapter:

  1. Open VirtualBox
  2. Go to File > Host Network Manager...
  3. Remove all the VirtualBox Host-Only Ethernet Adapter
  4. Run Genymotion

Remove-host-only.gif

6. Re-install VirtualBox

If none of the above worked, try to remove VirtualBox and install VirtualBox recommended version. Make sure to follow these steps:

  1. Right-click on VirtualBox installer and select Run-as-Administrator, even if you are the administrator
  2. Reboot your PC
  3. Run Genymotion

7. Downgrade VirtualBox

If it still does not work, try to downgrade VirtualBox to 6.0.24:

  1. Download VirtualBox 6.0.24 for Windows here
  2. Uninstall your current VirtualBox
  3. Right-click on VirtualBox 6.0.24 installer and select Run-as-Administrator, even if you are the administrator
  4. Reboot your PC
  5. Run Genymotion Desktop

8. Switch to Genymotion SaaS

Your Windows installation or user account may have parameters which are not compatible with VirtualBox. To avoid re-installing Windows entirely or using a different PC/OS, you may consider switching to our Genymotion SaaS cloud solution:

  • Genymotion SaaS does not require any 3rd party software
  • It has the same features as Genymotion Desktop
  • It can be accessed from anywhere with any computer with a working network connection and compatible web browser
  • It is compatible with most IDE, such as Android Studio or VSCode, via ADB

For more information, feel free to visit our website at https://www.genymotion.com/ and Genymotion SaaS user guide.

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