Unable to start the Virtual Device

1. You are running Genymotion Desktop in a virtual machine or a server

Genymotion Desktop has been designed to run in a physical environment, not in a virtual machine. For this reason, Genymotion Desktop will not work if run in a Windows, Linux or macOS VM.

Also, Genymotion Desktop has been designed to work on a workstation, not a server.

For more details, please refer to these articles:

• Can Genymotion Desktop run in a virtual machine?
• Can Genymotion Desktop run on a server?

2. Operating system issues

There may be issues specific to your operating system. Please follow the instructions from the following articles for possible solutions:

• Windows - Unable to start the Virtual Device
• Linux - Unable to start the Virtual Device
• macOS - Unable to start the Virtual Device

3. The Virtual Device initial state was not "Powered off"

The virtual device may not have been shutdown correctly:

1. Close Genymotion, and open VirtualBox.
2. Verify the virtual device state. If it is not Power Off, right-click on the device and select Close > Power Off:

4. Firewall and VPN

Firewalls and VPN can interfere and block Genymotion player communication with VirtualBox. For details and instructions, please refer to these articles:

• Genymotion Desktop and VPN
• Genymotion Desktop and firewalls