Your hardware does not meet Genymotion requirements
Make sure that your hardware meets Genymotion Desktop requirements.
Your virtual device does not have enough resources
Recent versions of Android can be demanding on hardware resources; if the virtual device profile does not have enough resources to run Android comfortably, you will experience very poor performances and crashes. To avoid this, you can follow those recommendations:
| Android version | CPU | RAM |
| Android 14 and above | 4 | 8GB |
| Android 10 - 13 | 2 or 4 (recommended) | 4GB or more |
| Android 9.0 and below | 2 | 2GB or more |
For more information, please refer to the on-line documentation.
Windows specific issues
The following issues are specific to Windows. Linux and macOS should not be affected.
Hyper-V is enabled
Hyper-V needs to be disabled when using Genymotion Desktop with VirtualBox hypervisor. Please refer to Genymotion Desktop and Hyper-V for detailed instructions.
Your computer has an Intel integrated GPU
Genymotion Desktop uses advanced OpenGL extensions to render the device display. Unfortunately, Intel drivers for Windows have limited OpenGL support, which often results in bad performances and stability issues with Intel UHD and HD iGPUs on Windows.
If you are using a PC with this family of GPU, we recommend using Linux instead of Windows: Linux mesa drivers work very well with Genymotion with almost any Intel iGPU.
If this is not an option for you, you can also find some workarounds in the following article: The virtual device crashes, freezes or fails to boot on Windows
Laptops issues
Power management
Plug the power cord in and set your power settings to Performance, High or Game mode when using Genymotion Desktop. Genymotion Desktop uses virtualization and intensive OpenGL: it is not recommended to run it while on battery.
Dual GPUs
Some PC laptops have a discrete high-profile GPU (NVidia/AMD) combined with an integrated low-profile GPU (AMD/Intel).
In this case, you may need to force Windows to use the high-performance discrete GPU by default, instead of the Intel low-performance iGPU when running Genymotion.
For detailed instructions, see How to force Genymotion Desktop use the high performance discrete GPU on laptops?
MacOS Sequoia 15.2 on Apple Mac M4
If you used the previous workaround to get Genymotion Desktop to work with macOS Sequoia 15.2, make sure to remove it: remove export GM_QEMU_START_ARGS="-cpu=cortex-a57&-M=virt,highmem=off" from your ~/.zprofile and/or ~/.zshrc file.