Hyper-V (Windows + VirtualBox only)
It is recommended to disable Hyper-V when using Genymotion Desktop with VirtualBox hypervisor. Please refer to Genymotion Desktop and Hyper-V for detailed instructions.
Genymotion Desktop requirements
Check that your hardware and software meet Genymotion Desktop requirements.
Plug the power cord in and set your power settings to Performance, High or Game mode when using Genymotion Desktop. Genymotion Desktop uses virtualization and intensive OpenGL: it is not recommended to run it while on battery.
Some PC laptops have a discrete GPU (NVidia/AMD) combined with an integrated GPU (Intel). In this case, you may need to force Genymotion Desktop (player.exe) to run with the high-performance discrete GPU (usually AMD or Nvidia) instead of Intel low-performance IGP.
For detailed instructions, see How to force Genymotion Desktop use the high performance discrete GPU on laptops?
Intel integrated GPUs on Windows
Genymotion Desktop uses advanced OpenGL extensions to render the device display. Unfortunately, Intel drivers for Windows have poor OpenGL support, which often results in bad performances and stability issues with Intel UHD or HD iGPUs on Windows.
If you are using a PC with this family of GPU, we recommend using Linux instead of Windows: Linux mesa drivers work very well with Genymotion with almost any Intel iGPU.
You are using an IDE with Android SDK tools
Make sure that you set Genymotion Desktop to use the same SDK tools as your IDE. Please refer to Genymotion Desktop user guide.
The virtual device is too modern for your hardware
Virtual device Android version and display density have a huge impact on performance: if Genymotion Desktop is too slow on your computer, you may try creating a device with a lower Android version and 320-XHDPI density.